Our Delivery Fees

Our Carrier


Terry White Chemists use Fast Track for all deliveries. All parcels will be delivered to the address provided at checkout and will require a signature on receipt. Due to safety issues the the parcel cannot be left unattended so you should provide a work address for delivery if no one will be home during business hours during the day. In the event no one is home to sign for the parcel, an attempted delivery card will be left detailing the nearest Fast Track outlet where the parcel can be collected. For privacy and security reasons, the parcel is delivered in a plain, unmarked box.

Bulk Orders


Bulk orders within Australia are calculated by the weight. For each box that is up to 23kg, an additional $7.95 is added to the order. For bulky items (e.g. nappies)  or total orders weighing over 23kg, Terry White Chemists will contact you to discuss additional postage charges.

Orders containing PBS prescriptions


If your order contains a PBS prescription which receives a subsidy from the government under the PBS scheme you will receive free regular postage within Australia for orders up to 25kg.





Parcels will be dispatched as soon as your payment and or prescription has been processed.

How long will my order take to get to me?


Fast Track aims to deliver within 5 workings days Monday to Friday*  (*excludes public holidays)

Free Delivery


Terry White Chemists offers Free Delivery when you spend over $100 in any single online transaction. If your order qualifies, this discount will be shown under the postage section on your shopping basket and checkout pages. All goods will be dispatched via Fast Track via regular domestic registered postage up to 23kg (subject to size and weight restrictions).

If your total transaction is less than $99 and less than 23kg, a delivery fee of $7.95 will be charged.

NOTE - Free delivery cannot be applied to baby formula for quantities of 3 tins or more.

International Orders

Terry White Chemists does not currently deliver outside of Australia.


Bulk orders within Australia are calculated by the weight. For each box that equals 23kg, an additional $5.95 is added to the order.