Delivery Fees

  0-5kg 5-10kg 10-20kg 20kg and above

Orders under $99

$7.95 flat rate

$13.65 $19.63 $19.63 + $1.50 for every kilogram over 20kg

Orders over $99

FREE DELIVERY

$5.70 $11.68 $11.68 + $1.50 for every kilogram over 20kg

Our Carrier

TerryWhite Chemmart use Australia Post for all deliveries. All parcels will be delivered to the address provided at checkout and will require a signature on receipt. Due to safety issues the the parcel cannot be left unattended so you should provide a work address for delivery if no one will be home during business hours during the day. In the event no one is home to sign for the parcel, an attempted delivery card will be left detailing the nearest Fast Track outlet where the parcel can be collected. For privacy and security reasons, the parcel is delivered in a plain, unmarked box.

How long will my order take to get to me? Australia Post aims to deliver within 7 business days Monday to Friday*  (*excludes public holidays)
Free Delivery

TerryWhite Chemmart offers Free Delivery when you spend over $99 in any single online transaction. If your order qualifies, this discount will be shown under the postage section on your shopping basket and checkout pages. All goods will be dispatched via Fast Track via regular domestic registered postage up to 5kg (subject to size and weight restrictions).

If your total transaction is less than $99 and less than 5kg, a delivery fee of $7.95 will be charged.

NOTE - Free delivery cannot be applied to baby formula for quantities of 3 tins or more.

Deliveries not received and collected 

Tracking number will be provided to trace your order through Australia Post website.

 

If the recipient is not present upon delivery of the goods, a collect card will be left at the premises by Australia Post, arranging pick-up at their nearest Australia Post outlet.

 

If goods are not collected at the customer’s local Australia Post within the timeframe indicated, TerryWhite Chemmart will receive these goods back. We reserve the right to charge uncollected parcel penalty fees imposed by Aust Post for any parcel returned to us due to your failure to collect the parcel. 

If the customer still wishes to receive these goods after they’ve been returned to TerryWhite Chemmart, the customer will need to pay for 2nd delivery at FULL COST with no subsidy possible for items uncollected and returned back to TerryWhite Chemmart.